IVIEW DIGITAL CONVERTER BOX SETUP TVIf a student in another room is experiencing the same issue, or the problem is associated with your TV jack, please call helpdesk support as per the procedures for your campus. If not, try to connect your television to another TV jack where good service has been established. The following issues are typically a result of a system wide issue, in-room cabling issue, the television, or connected devices: no picture on one or all channels, no color, buzzing sounds, dark or rolling pictures, stations on wrong channels, vertical bars, snowy pictures, etc.įirst, check to see if a student in another room is experiencing the same issue. You should verify the specifications when you purchase your TV. We cannot guarantee the accuracy of this information. Here is an informal compatibility reference for newer devices. (See information below to purchase a converter).Īn ATSC (Advanced Television Systems Committee) tuner can receive digital signals but is not compatible with the school’s cable system. This TV will require a digital-to-analog converter box to view television signals. You should verify the specifications when you purchase your TV.Ī NTSC (National Television System Committee) tuner is not compatible. Unfortunately, some less expensive TVs come with a low quality QAM tuner that may not be able to pick up all the digital channels. The QAM tuner allows your TV to receive high definition cable programming without a cable set top box. Your digital television must have a QAM tuner (Quadrature Amplitude Modulation) to work with the school’s cable service. Do not connect to the “UHF IN” on your television. Connect one end of the coaxial cable to the TV wall jack and the other end to the “CATV” or “VHF IN” on your television. Make sure your TV is plugged into a working electrical outlet.
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